Privacy policy
Template for review: have this text checked by your legal adviser before publishing. Last updated: [date].
This policy explains how Hytech Solution Group ("we", "us") collects and uses personal data when you use this website, in line with the Digital Personal Data Protection Act, 2023 (India).
1. Data we collect
- Enquiries: name, company, work email, phone number and the message you send through the contact form.
- Payments: invoice number, amount, company name, GSTIN and email for your receipt. Card, UPI and bank details are entered on our payment gateway's secure page and are never seen or stored by us.
- Website usage: if analytics is enabled, anonymous information such as pages visited and device type.
2. Why we use it
- To respond to your enquiry and provide the services you request.
- To process payments and send receipts and tax invoices.
- To meet legal, accounting and tax obligations.
We use your data only for these purposes, on the basis of your consent or to perform a contract with you.
3. Sharing
We do not sell your personal data. We share it only with service providers who help us run this website and process payments (for example our hosting provider and payment gateway), under contracts that require them to protect it, or where the law requires us to.
4. How long we keep it
Enquiry details are kept for up to [24 months] after our last contact. Payment and invoice records are kept for as long as tax law requires.
5. Your rights
You can ask to access, correct or erase your personal data, withdraw your consent, or raise a grievance by writing to our Grievance Officer: [name], hello@your-domain.com. We respond within the time limits set by law.
6. Security
We protect personal data with access controls, encryption in transit and regular security reviews.
7. Changes
We may update this policy. The date at the top shows the latest version.